Friday, September 28, 2018

"Sorry, we failed you. Try refreshing!" when browsing Reddit on Google Chrome

For so long I was getting the following error when trying to view Reddit on Chrome on my laptop.

"Sorry, we failed you. Try refreshing!" 

This (for me):

  • Only occurred on my laptop
  • Only happened in Google Chrome
It bugged me for ages but often didn't have a moment to sit down and work out the problem but tonight had the chance.

I tested and confirmed that it worked fine in Edge, removed AdBlocker and with no signs of a fix.

So I did the most Level 1 Help Desk resolution... cleared the browser cache.

Fixed!

I figured there must have been something in the cache or cookies that was trying to load older versions or authentication of the site that were causing conflicts, resulting in the above error.

Surprisingly, there weren't that many articles about this issue, nor advising of simple things like clearing the cache. I even saw one guy to advise to just change their entire browser preference. A bit extreme I thought.

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