Wednesday, November 12, 2014

Unable to install NTRGlobal Plugin for Google Chrome on Windows 8

Since Google Chrome has stopped supporting the NPAPI APIs, some plugins won't be able to be installed in Google Chrome. For me this was a problem as there is a plugin I use for work with remote support, NTRGlobal. This allows me to remote access a client's computer and provide VNC-like access.

However I have found this only applies for those running Windows 8.

This is a workaround to get the plugin working.

  1. Before opening Chrome, set compatibility for Windows 7 from the Properties
  2. Start Chrome and install the plugin from the app store
  3. Close Chrome and revert the compatibility change.
  4. Done!


  1. Thanks, this got it working for me with Windows 8.1.

  2. Click the Tools icon at the top left corner and select Tools| plugin development